Judi918 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") is published by Judi918 ("we", "us", "our", "the Company"), the operator of the online gaming and sports betting platform accessible at https://judi918.cam (the "Platform"). This Policy applies to all registered players, visitors, and users of the Platform and any associated services.

Judi918 is committed to protecting the privacy and personal data of all individuals who interact with our Platform. This Policy sets out in transparent terms what personal information we collect, why we collect it, how it is used, and what choices and rights are available to you as a data subject.

By registering an account, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein. This Policy should be read in conjunction with our Terms & Conditions, which govern the overall use of the Judi918 Platform.

2. Definitions

The following definitions apply throughout this Privacy Policy:

• "Personal Data" means any information that identifies or could reasonably be used to identify a living individual, including name, identification number, contact details, financial information, and online identifiers.
• "Data Controller" means Judi918, the entity that determines the purposes and means of processing your personal data.
• "Data Processor" means any third party that processes personal data on behalf of Judi918, such as payment service providers and KYC verification partners.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, or deletion.
• "Consent" means a freely given, specific, informed, and unambiguous indication of your agreement to the processing of your personal data.
• "KYC" means Know Your Customer — the identity verification process required to confirm a player's identity and comply with anti-money laundering obligations.
• "Cookies" means small text files placed on your device by the Platform to store session data, preferences, and analytics information.

3. Data We Collect

Judi918 collects the following categories of personal data from players and Platform visitors:

3.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification document.
• Date of birth (to verify you are at least 21 years of age).
• Malaysian MyKad number, Passport number, or Driver's Licence number (for KYC purposes).
• Residential address, including city and postcode (e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya).
• Email address and mobile telephone number.

3.2 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts in Malaysian Ringgit (MYR), timestamps, and payment method references.
• E-wallet identifiers (Touch 'n Go eWallet, Boost, GrabPay) — account name and reference only; full credentials are never stored by Judi918.
• Bank account name and last four digits (where required for withdrawal verification).
• Cryptocurrency wallet addresses used for USDT TRC20 transactions.

3.3 Account & Gaming Activity Data

• Username, account registration date, and login history.
• Game history, bet amounts, wager types, and outcomes.
• Sports betting selections including Liga Super Malaysia, EPL, UFC, and other markets.
• Bonus claims, wagering activity, and promotion participation records.
• Responsible gambling settings including deposit limits and self-exclusion status.

3.4 Technical & Usage Data

• IP address and approximate geolocation derived from IP lookup.
• Device type, operating system, browser type, and version.
• Session duration, pages visited, features accessed, and clickstream data.
• Referring website or traffic source where applicable.

3.5 Communications Data

• Content of live chat conversations with the Judi918 support team.
• Email correspondence initiated by you or sent to you by Judi918.
• Records of any complaints, disputes, or account-related requests.

4. How Personal Data Is Collected

Judi918 collects personal data through the following mechanisms:

Collection Method	Data Category	When It Occurs
Account Registration	Identity, contact details	When you create a Judi918 account
KYC Verification	Government ID, proof of address, selfie	Prior to first withdrawal or when prompted
Deposit / Withdrawal	Financial transaction data	Each time a payment is initiated
Platform Usage	Gaming activity, session data	Continuously during active sessions
Support Interactions	Communications data	When you contact live chat or email support
Cookies & Analytics	Technical, usage, device data	Automatically upon Platform access

5. Purposes of Personal Data Processing

Judi918 processes your personal data for the following specific and legitimate purposes:

1. Account Creation and Management: To register and maintain your player account, verify your identity, and provide access to Platform services.
2. Payment Processing: To facilitate deposits in MYR via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Hong Leong Bank, Public Bank, USDT TRC20, and other approved methods, and to process withdrawal requests.
3. KYC Compliance and Anti-Money Laundering (AML): To verify player identity as required by applicable licensing obligations and to detect and prevent money laundering, fraud, and financial crime.
4. Regulatory Reporting: To comply with reporting obligations under the licensing regime under which Judi918 operates, which may require the disclosure of player data to licensing authorities.
5. Responsible Gambling: To apply and monitor player-requested tools such as deposit limits, session time restrictions, and self-exclusion periods.
6. Customer Support: To respond to enquiries, resolve disputes, and assist players with account-related matters via live chat and email.
7. Platform Security: To detect, investigate, and prevent fraudulent transactions, account takeovers, and other security incidents.
8. Service Improvement: To analyse usage patterns, conduct platform performance monitoring, and improve the features and user experience of the Judi918 Platform.
9. Marketing Communications: Where you have provided consent, to send promotional updates, bonus notifications, and relevant offers. You may withdraw this consent at any time.

6. Legal Basis for Processing

Judi918 processes personal data only where a valid legal basis exists. The following bases apply to the processing activities described in this Policy:

• Contractual Necessity: Processing required to fulfil the agreement between you and Judi918 under the Terms & Conditions — including account management, payment processing, and providing gaming services.
• Legal Obligation: Processing required to comply with applicable regulatory requirements, including KYC obligations, AML reporting, and licensing authority directives.
• Legitimate Interests: Processing necessary for Judi918's legitimate business interests, including fraud prevention, platform security, and service improvement, provided such interests do not override your fundamental rights.
• Consent: Processing for optional purposes such as marketing communications, where you have given explicit consent. You may withdraw consent at any time by contacting our support team.

7. Data Sharing & Disclosure

Judi918 does not sell, rent, or trade your personal data to third-party commercial organisations. Your data may be disclosed in the following limited circumstances:

7.1 Service Providers and Data Processors

Judi918 engages trusted third-party service providers who process personal data on our behalf under binding data processing agreements. These include:

• Payment gateway providers facilitating transactions via FPX, DuitNow, and e-wallet networks.
• KYC and identity verification technology partners.
• Cloud infrastructure and hosting providers responsible for secure data storage.
• Customer support platform providers.
• Analytics service providers used to improve Platform performance.

All service providers are contractually required to process your data only for the specified purpose and to maintain security standards consistent with those described in this Policy.

7.2 Regulatory and Legal Authorities

Judi918 may disclose personal data to regulators, licensing authorities, law enforcement agencies, or courts where required to do so by law, court order, or regulatory directive. Such disclosures are made in compliance with applicable legal obligations and, where permissible, Judi918 will endeavour to notify you of any such disclosure.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the Judi918 business, personal data held by Judi918 may be transferred to the acquiring entity as part of that transaction. In such circumstances, affected players will be notified prior to their personal data being transferred and made subject to a different privacy policy.

8. International Data Transfers

Judi918 operates under an international online gaming licence. As such, some of the personal data we collect may be transferred to, stored, or processed in jurisdictions outside Malaysia. Where such transfers occur, Judi918 ensures that appropriate safeguards are in place to protect your personal data to a standard consistent with this Policy and applicable data protection requirements. These safeguards include binding contractual clauses with recipient entities and the use of certified data processors with demonstrable security standards.

9. Data Retention

Judi918 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligation. The following retention principles apply:

• Active Account Data: Retained for the duration of your active player account.
• Closed Account Data: Following account closure, personal data — including KYC documents, transaction records, and gaming history — is retained for a minimum period required by applicable anti-money laundering regulations, typically five (5) to seven (7) years.
• Support Communications: Chat transcripts and email correspondence are retained for a minimum of three (3) years from the date of the interaction.
• Technical & Session Data: Log data and IP address records are retained for a rolling period of up to twenty-four (24) months.
• Marketing Data: Retained until consent is withdrawn or you request removal from marketing communications.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents recovery or identification.

10. Security Measures

Judi918 implements a layered approach to data security to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Specific measures include:

• 256-bit SSL/TLS encryption applied to all data in transit between your device and our servers.
• Encryption of sensitive data fields at rest, including identity document data and financial records.
• Access controls limiting internal access to personal data on a strict need-to-know basis, with authentication logs maintained.
• Regular security assessments and penetration testing of Platform infrastructure.
• Segregated storage of player funds and personal data records.
• Incident response procedures for detecting and responding to data security events.

Despite these measures, no digital system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. Please notify our support team immediately if you suspect any unauthorised access to your Judi918 account.

11. Cookies & Tracking Technologies

11.1 What Are Cookies

Cookies are small text files placed on your device when you access the Judi918 Platform. They enable the Platform to recognise your browser, maintain your session, and store preferences between visits. Judi918 also uses similar tracking technologies including web beacons and local storage objects.

11.2 Types of Cookies Used

Cookie Type	Purpose	Duration
Strictly Necessary	Session management, login authentication, security tokens	Session only
Functional	Saved preferences, language settings, responsible gambling tool states	Up to 12 months
Analytics	Page visit tracking, feature usage, performance monitoring	Up to 24 months
Marketing	Tracking referral sources for affiliate attribution (where applicable)	Up to 30 days

11.3 Managing Cookies

You may manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will affect Platform functionality, including your ability to log in and maintain an active session. Instructions for managing cookies are available in your browser's help documentation.

12. Your Rights as a Data Subject

Subject to applicable law and the limitations inherent in regulatory obligations (such as mandatory data retention under AML requirements), you hold the following rights in relation to your personal data held by Judi918:

To exercise any of the above rights, please contact our support team via live chat or at [email protected]. We may require verification of your identity before processing any data subject request.

13. Minors & Age Restriction

The Judi918 Platform is strictly intended for individuals who are 21 years of age or older. Judi918 does not knowingly collect personal data from minors. If we become aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe your child has registered an account on Judi918, please contact our support team immediately so that appropriate action can be taken.

14. Third-Party Services & External Links

The Judi918 Platform may reference or integrate with third-party services such as payment gateways (including the FPX network, DuitNow infrastructure, and e-wallet providers). Judi918 is not responsible for the privacy practices of these third-party services. Transactions processed through external payment providers — including Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Hong Leong Bank, and Public Bank — are subject to those providers' own privacy policies.

We encourage you to review the privacy policies of any third-party services you interact with in connection with your Judi918 account.

15. Amendments to This Privacy Policy

Judi918 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform functionality. Where material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this page. Your continued use of the Platform following the publication of any updated Privacy Policy constitutes your acknowledgement of the revised terms. We recommend reviewing this Policy periodically to remain informed of how your data is being handled.

16. Contact & Data Subject Requests

If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise any of your rights as a data subject, please contact the Judi918 data handling team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly from your account dashboard. Our support team operates on Malaysian time (MYT, UTC+8) and is available on all Malaysian public holidays.
• Email: [email protected]

We aim to acknowledge all privacy-related enquiries within two (2) business days and to resolve them within thirty (30) days of receipt. Where a request is complex or involves multiple data categories, we may extend this period and will notify you accordingly.